Business English Phrases. Contents of the original edition.
1 A business trip
Directions to the office • Arranging to meet a visitor Security and reception • Finding the office • Introductions • Making conversation • Welcoming • Saying thank you • Problems
2 Telephoning
Making a phone call • Asking if someone is available • Transferring a caller • Leaving messages • Calling back • Phone problems
3 E-mail and the Internet
E-mail addresses • Short e-mail messages • Surfing the net Instructions • Where is it? • Computer problems
4 Presenting
Beginnings • Graphs • Charts • Tables • Moving on Asking questions • Clarification • Endings • Problems
5 Meetings
Making arrangements • Starting a meeting Thoughts and opinions • Moving things on • Coming to a close • The next meeting
6 Expressions of time
How long have you been here? • When did you arrive? • How long are you here for? • When are you leaving? When will the report be ready? • Some US/UK differences
Some useful sayings
Body language • Time • Money
Business Phrases Index
Answers